Terms of Service

Last updated: 1 January 2026

These Terms of Service ("Terms") govern your use of the Groxo platform ("Groxo", "we", "us"). By creating an account or using any part of the platform, you agree to these Terms.

1. Eligibility

You must be at least 16 years old to use Groxo. By registering, you confirm that the information you provide is accurate and that you have the legal capacity to enter into these Terms.

2. User accounts

You are responsible for maintaining the confidentiality of your login credentials. You must not share your account with others or use another person's account without permission. Notify us immediately at hello@groxo.app if you suspect unauthorised access to your account.

3. Fan conduct

As a fan, you agree to:

  • Use Groxo only for lawful purposes.
  • Provide accurate information when registering for events.
  • Not transfer registrations to other individuals unless explicitly permitted by the event organiser.
  • Comply with the rules and requirements of each event you attend or participate in.
  • Not use the platform to harass, threaten, or impersonate any person.

4. Organiser responsibilities

Organisers who list events on Groxo agree to:

  • Ensure all event information (date, venue, price, description) is accurate and up to date.
  • Deliver the event as advertised, or notify registered participants promptly of any changes or cancellations.
  • Comply with all applicable local laws, including health and safety regulations, event licensing requirements, and consumer protection rules.
  • Not list fraudulent, misleading, or non-existent events. Doing so may result in immediate account termination and referral to relevant authorities.
  • Handle participant data in accordance with applicable privacy laws.

Groxo reserves the right to remove any event listing at its sole discretion if it appears to violate these Terms or poses a risk to users.

5. Payments and refunds

Groxo facilitates ticket purchases but is not the merchant of record for third-party events. Refund policies are set by individual organisers. If you believe you are entitled to a refund for an event that was cancelled or materially misrepresented, please contact the organiser directly. If you are unable to resolve the dispute, contact us at hello@groxo.app and we will do our best to assist.

6. No guarantee of event quality

Groxo is a discovery and registration platform. We do not organise, control, or take responsibility for the events listed by third-party organisers. We make no warranties about the quality, safety, legality, or accuracy of any event listing. Participation in any event is at your own risk.

7. Intellectual property

All Groxo branding, design, and original content is the property of Groxo and may not be reproduced without written permission. By uploading content (e.g. event images, profile photos) you grant Groxo a non-exclusive licence to display that content in connection with the platform.

8. Account termination

We may suspend or permanently terminate your account if you violate these Terms, engage in fraudulent activity, or conduct that we reasonably determine is harmful to other users or the platform. You may delete your own account at any time from your profile settings. Upon deletion, your personal data will be handled in accordance with our .

9. Limitation of liability

To the fullest extent permitted by law, Groxo is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or attendance at any event. Our total liability to you for any claim shall not exceed the amount you paid to Groxo in the 12 months prior to the claim.

10. Changes to these Terms

We may update these Terms from time to time. We will notify registered users of material changes by email or via an in-app notice. Continued use of Groxo after changes take effect constitutes acceptance of the revised Terms.

11. Governing law

These Terms are governed by the laws of Hungary. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hungary.